Computer Systems Analyst

Technical support

- Looking for candidates with 2+ years of experience in a collaborative technical role
- Experience with JavaScript, HTML/CSS, and general web knowledge
- Comfortable with a Linux/macOS terminal to execute commands
- Ability to pick up new technologies and assess situations quickly
- Exercises listening, takes time to truly understand issues and address them
- Strong sense of ownership and high attention to detail
- Ability to work on several projects simultaneously and meet stated quality objectives
- Fluent italian

Main responsibilities:
- Execute on a queue of technical, client-related tasks:
* Implement client-specific requirements within our Javascript-based creative bundle framework
* Making custom changes in CSS & HTML
* Automating common tasks through shell scripts
* Investigating integration and configuration errors
* Execute on technical runbooks to configure integrations such as Facebook apps, Twitter apps, and CNAME of DNS
- Help the Support team troubleshoot the implementation of the product
- Identify and document core Product issues for triage
- Play an active role contributing to the growth and scalability of the Client Services team through robust documentation and continuous process optimization

- You will work with a team of talented people in our Moldova office, located in the centre of Chisinau
- Highly competitive salary
- Paid sick leave and vacation